Recently, a new customer came to us with a custom product that was not being made in China. Our partner company in China went to a number of Chinese factories with no success. One was willing to tool up for the job, but they wanted a minimum purchase quantity that was off the charts. Our partner company in China told me that sourcing this product didn’t look good… and then I didn’t hear from them for a week on that project.

Yesterday they told me they found a factory that could make the customer’s product at a purchase quantity that made sense for him.

Having good people in China made the difference.