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Testimonials
We have been doing
business with GTS since we opened our business in 2004. Their
ability to efficiently source our product and guide us through the
importing process saved us countless hours and dollars we would have
otherwise spent looking for a manufacturing partner. They were able
to help us minimize our cash outlays, which enabled us to test the
waters for our product with a minimum of risk. We have gone from
importing a few pallets at a time to importing entire containers of
product at once. In the rare instance we have run into an issue,
GTS has been able to solve it quickly, again saving us hundreds if
not thousands of dollars. On several occasions we have had other
companies provide us quotes for manufacturing our products but no
one has come close to providing us the cost and service we receive
from GTS.
Anthony V, president, supplier of freeway safety products
I have worked with Global Trade for more that five years now. The
quality that is supplied by Mike's company surpasses any off shore
facility that I have worked with. Mike and his engineering team go
above and beyond in making sure a quality product arrives at our
facility. We look forward to a continued relationship with Global
Trade for many years to come.
Barry L,
president, supplier of metal parts used in the railroad industry
When I
decided to have my product manufactured overseas, I started by
contacting manufacturers directly via the web. The responses I
received were few and far between, and the communication was poor,
to say the least. After several months of receiving the run-around
from several manufacturers, I had all but given up on my hopes of
bringing my idea to market. After some research I came upon the
Global Trade Specialists site, and sent off an e-mail to Mike
inquiring about having my product manufactured overseas. I received
an immediate reply, and Mike walked me through every step of the
process in a way that made it seem “too easy”. Even though my first
order was a small one, the service and attention that I received was
above and beyond what I expected. I am still astounded at how easy
Mike and his company made the manufacturing process. My only regret
is that I did not find Global Trade Specialists in the earlier
stages; I look forward to a continuing relationship with GTS.
John B, owner, supplier/importer of custom tires
Our
company has worked with Global Trade Specialists since 2003. We
have found them to be a very detail oriented company; they take
great pride in what they do and are very responsive to our
questions. The manufacturing and sourcing of products we have made
through Global, are excellent and should there be any problems, they
are always quick to get it resolved. I would highly recommend
Global Trade Specialists.
Ed B, president, supplier of custom printer parts and
accessories
I chose your company for a number of reasons
including you were accessible and quick to respond to all of my
requests and inquiries. Additionally I wanted a company close to
Arizona within a similar time zone. And I found a lot of other
companies made promises that they couldn't keep.
Bryan S, buyer, electrical components
Global Trade
Specialists has helped us import products for our
manufacturing company, and their service has
always been highly professional. When we experienced some quality
issues with products received that weren't to our standards, Global
Trade Specialists had the problems corrected to our satisfaction by
having the products remanufactured and by arranging for us to
receive a credit for the defective merchandise.
Dave M, president, office and promotional product manufacturer
Patience is a virtue. I have been working with Global Trade
for nearly 19 months. During that time there have been countless
emails and a few phone calls, all of which were promptly
returned and treated in a very professional manner. Our new
company had no import experience and we were attempting to get a
brand new product manufactured halfway around the world. Mike
was a pleasure to work with. We were taken through the entire
process step by step, and even given suggestions for other
sources when Global did not provide a particular service. It has
been hectic the last two years attempting to design, patent, and
manufacture a new product. We could not have done it without the
help of Global Trade and Mike! Thank you!
Jason M, president, importer of a custom cutlery product
I know
importing is mysterious to newcomers, but you do a great job
of explaining it in simple terms so its easy to understand,
especially with the various costs involved.
Neil B, owner, clock wholesaler
I had the pleasure of working with Global
Trade Specialists to find a manufacturer in China, for our company's
chalk holder. Mike Genung made the process easy and was great to
work with. He always responded to questions or concerns promptly and
eased any fears I had about working with a factory half way around
the world. Whatever problems arose were taken care of and if I ever
outsource to China again, I will definitely work with Global Trade
Specialists, and Mike, again.
Debra K, owner, office products
I am the
purchasing manager for a machine shop specializing in parts for the
packaging and poultry industries. On time delivery is crucial for
us. I’ve been dealing with Global Trade since the year 2004 and all
I can say is that it’s been a great experience.
Mike does a great job: quick turn around on quotes, and great
service. He keeps me informed about all that’s going on with my
orders. Knowing that I’m dealing with suppliers overseas that cannot
be reached directly; this gives me great security when I place an
order. I positively recommend Global Trade for any outsourcing needs
that you may have
Nelson M, purchasing manager, machined parts
Before
contacting Global Trade Specialists, I spoke with a number of firms,
all of which justified our anxiety about importing from China.
Either we were too small or they were too busy to spend time with
us. As a consequence, we questioned whether or not off-shore
manufacturing was a viable option for our small business.
The response we received from Global Trade was different. Although
we were new to the importing process and not fully acquainted with
the vocabulary, answers to our questions were complete and our
concerns were addressed in a clear, unhurried manner.
Throughout the process, from beginning to end, Global Trade
responded to our emails promptly, on average within 24 hours (3 time
zones removed). Punctuality played a role in reassuring us Global
Trade was the right choice.
During the last five years we’ve done several manufacturing runs in
China through Global Trade; all went without a hitch, except for
one. The problem was not due to anything Global Trade did, but
needed to be addressed by another company. When I called Global
Trade while at a customer’s location, they immediately spent time
and effort looking into and resolving the issue. Again, this was not
something they caused, nor were obliged to fix.
In short, Global Trade has made it possible for a small company like
mine to do off-shore manufacturing.
Paul A, president, furniture manufacturer
Need more convincing?
See 12
Reasons to Work with Global Trade Specialists, Inc.
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